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Callgoose SQIBSAutomationRunbook Automation
RUNBOOK AUTOMATION · CALLGOOSE SQIBS

Your runbook knows the fix. Let it run.

Stop repeating the same manual fixes. Turn trusted procedures, scripts and tools into reusable automation workflows - triggered by incidents, events or requests, and backed by your team when human judgment is needed.

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Repeatable execution Existing tools welcome Auditable actions
SQIBS · RUNBOOK ENGINE
Workflow ready
CHOOSE A RUNBOOK EXAMPLE
Service health check failedMonitoring event · Production environment
Match the approved runbookService-recovery workflow selected
Execute automation actionsSSH / Python → restart and health check
Validate the resultCheck service response after remediation
EXAMPLE RESULT
Service recovered automatically
Illustrative workflow, not a live product dashboard.
Incident-triggeredRespond to routine issues with approved workflows
Any familiar toolBring your scripts and automation ecosystem
Security by designAccess controls, execution logs and a Runner option
Human-backedEscalate unresolved incidents through on-call policies
WHY AUTOMATE RUNBOOKS?

Less routine work. More time for what matters.

Your team has already documented the steps. SQIBS helps make them executable, consistent and available when they're needed - without relying on someone to follow the same checklist again.

Move from alert to action

Run predefined remediation steps when a matching incident or event arrives, instead of waiting for the next manual handoff.

Make the fix repeatable

Standardize routine procedures so every run follows the same approved sequence, reducing unnecessary variation.

Keep control and visibility

Combine role-based access, action logging and flexible execution environments for operational accountability.

HOW IT WORKS

Build once. Run reliably. Improve anytime.

Go from a known procedure to a reusable runbook in three building blocks. Use your own code and tools rather than starting from scratch.

01

Define Actions

Create the operations your workflow will perform - commands, scripts, API calls or automation-tool tasks.

02

Configure Profiles

Select the environments, integrations or Runner context your actions need to execute.

03

Assemble Workflows

Combine actions, map the right triggers and review the execution logs when a run completes.

View Automation Documentation
Runbook BuilderWORKFLOW / EXAMPLE
Action · Restart serviceExecute a trusted command or script
Profile · Production RunnerRun in the selected environment
Workflow · Service recoveryExecute, verify and record outcome
# Illustrative runbook steps
1. Check service status
2. Restart when a rule matches
3. Verify health endpoint
4. Record result or escalate
Configured workflows can be reused across triggers
ONE ENGINE. MANY USE CASES.

Turn everyday operations into automatic outcomes.

Use approved runbooks across common incident, infrastructure and IT request scenarios. Select an example below to see how the work flows.

RUNBOOK IN PRACTICEINCIDENT-TRIGGERED

Fix common issues before they become repeat tickets.

When a known alert arrives, SQIBS can invoke a mapped remediation runbook, verify the result and use the incident escalation path if intervention is still needed.

TRIGGERService alert
EXECUTERun approved recovery steps
OUTCOMEVerify / escalate
Examples show possible configurations, not an automatic guarantee of resolution. Escalation depends on your incident and policy setup.
WORK WITH WHAT YOU HAVE

Your scripts. Your tools. One automation hub.

SQIBS is built to orchestrate the tools and languages technical teams already use. Keep your existing expertise - and make the procedures easier to trigger, reuse and audit.

Bash
Python
SSH
Ansible
Terraform
Kubernetes
PowerShell

Integrate through supported action types, profiles, scripts and APIs. Availability of individual integrations depends on configuration.

FLEXIBLE EXECUTION

Run where your infrastructure lives.

Choose the execution approach that fits your environment. Both approaches use the SQIBS workflow platform to coordinate and record operational actions.

BEHIND THE FIREWALL

Callgoose SQIBS Runner

Deploy the Runner inside your own environment. It securely connects outbound to SQIBS to fetch assigned automation jobs, so actions execute near your infrastructure.

  • Outbound-initiated Runner connection
  • Actions run in the customer environment
  • Execution logs available for review

SaaS-based integrations

Use SQIBS's hosted automation platform and its integrations to connect to systems your environment allows it to access, then execute approved workflows.

  • Hosted workflow coordination
  • Connect through configured integration profiles
  • Central workflow execution and visibility
PREDICTABLE BY DESIGN

Automate the routine. Keep people in control.

Runbook automation works best when the steps are known and the outcomes can be checked. For incidents a workflow cannot resolve, SQIBS incident management can bring in the right engineer through configured on-call schedules, escalation policies and communication channels.

Defined workflowsReusable steps and predictable execution - not a new improvised fix every time.
Traceable actionsExecution records and role-based access help teams review what ran.
Human escalationConfigured incident policies notify people when automation is not enough.
BEYOND INCIDENTS

Put approved runbooks in users' hands.

Pair SQIBS automation with the Self-Service Portal to let employees or authorized users request routine actions without waiting for an engineer to manually run the steps.

Explore Self-Service
GOOD QUESTIONS, CLEAR ANSWERS

Runbook automation, explained.

A few things teams often ask before putting their operational procedures on autopilot.

What is runbook automation?

Runbook automation turns repeatable, documented IT or operational procedures into executable workflows. Rather than following a checklist manually every time, a team defines the actions, their execution context and the workflow that coordinates them.

Do we have to replace our existing scripts or tools?

No. SQIBS supports scripts, commands and automation tools such as Bash, Python, SSH, Ansible, Terraform, Kubernetes and PowerShell. You can bring the tools and procedures you already use into reusable workflows.

Can a runbook start automatically when an incident occurs?

Yes. You can map approved automation workflows to qualifying incidents or events. Workflows can also be invoked manually or through supported integrations and self-service requests.

Can we execute automation behind our firewall?

Yes. The SQIBS Runner can operate in your own environment and establish outbound connectivity to the SQIBS platform to fetch and execute assigned jobs. Your team determines the permitted actions and profiles.

What happens if a remediation workflow cannot fix the issue?

SQIBS incident management supports on-call schedules and escalation policies. With the appropriate incident workflow and escalation configuration, unresolved problems can be routed to engineers through channels such as calls, SMS, push notifications, Slack and Microsoft Teams.

Can AI agents invoke these workflows?

AI-agent operations and MCP-based access are part of the Callgoose direction being developed. Existing SQIBS automation supports event, incident, request and user-triggered execution; universal MCP agent access should not be assumed available until explicitly released.

Your next manual fix could be your last repeated one.

Show us the routine tasks your team runs today. Explore how Callgoose SQIBS can turn them into secure, reusable workflows.

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